Providian National Bank
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Providian National Bank Complaints 9

How responsive is Providian National Bank's customer service?

Poor 🫤
Providian National Bank is a rare visitor on ComplaintsBoard, so the pace of resolving complaints leaves much to be desired. We believe they should spend more time and effort on reviews to naturally grow customer loyalty. As for reviewers, we'd advise carefully reading existing reviews to understand what to expect. It's also helpful to go through the few complaints that Providian National Bank has already resolved to get a clear picture of their customer interaction and potential challenges in resolving your personal issue.

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Providian National Bank Providian Bank

I keep getting phone calls from different people wanting my bank information to pay off a card I supposedly had in 2001. I've never had a Providian card. They keep threatening me every day to let them withdraw payments from my account or they'll sue me. It's 22 years later.

This happened on 11/8/23 @ 4pm. The woman put me on hold after asking me if I would make a payment. She wouldn't answer my questions about the date I had the card. She also claimed that she was talking to her lawyers as to what to do.

Any suggestions as to what I should do? Report them to the Attorney General's office?

Providian National Bank Collection agency

I just received a letter from a collection agency saying I owed 10, 101.34. And that they would settle for 5, 050.67 by june 1st.the collection agency is First Resolution Investment Corp.
They listed that the debt is owed to your from 2005. I have not knowledge of owing you guys anything
I am William Bumphus
10695 Coyote run
Fishers, in. 46038
[protected]

Desired outcome: If this is valid please send info

I worked for Providian from 1996 to 1999. In fact I was hired to manage all the collection agencies I was housed just off the collection floor. I was not liked by a lot of staff. I came from a banking background. I worked for Citibank credit cards managing collection agencies. I heard lots of bad things about them. They prefer to hire kid out of high school and teach their way of banking. Which was they didn’t go by industry standards. I once talked to accounting they were laughing about hold on to a fed ex payment so they could charge late fees. My experience had been discounted until some of the staff worked with me. Yes, Providian was worst company I have ever worked for! I’ve worked for about 10 financial (all in management) companies.

Providian National Bank Fraudulent Debt

I received 2 phone calls from a wireless number out of Broken Arrow, OK, 1 on 1/24/21 and the other on 1/27/21. Just a recorded message when I answered with a reference number and number to call.

On 1/27/21 I call the number and gave the Ref. number and talked with a woman that claims I owed a credit card debt from 2017 for our Non-profit organization.

She claims I took out the credit card in Sept. of 2017 however my non-profit wasn't established until 4/20. They claimed the amount owed was $5200 but was willing to settle for $521.xx.

They couldn't / wouldn't provide me with any documentation or validation of debt. Giving the dates of the opened account and the establishment of my 501(c)3, I'm labeling this as a scam.

I just received phone message from someone claiming that they tried to serve me legal papers and they were returned because I wasn't at the address they had on file. They also left me the name of an attorney, phone number and a reference/case number. I called to see what it was all about, the lady that answered the phone redirected me to someone claiming they were a paralegal when I gave them the case/reference number.. They claim I owe Providian $6000.00. I told them I never had a credit card from Providian and that I am still at the same address that they read to me. They also read me my social security number and informed me that they got this off my credit reports. Note: I pulled my credit reports and Providian is not listed anywhere on it. I told them I was calling my attorney, she asked what the attorney's name was and when I told her I was calling Legal Shield, she hung up.

Providian National Bank illegal debt collection practices

threatening phone calls from MGM & Associates / MGM Investigations & Collections for past month. they leave messages they have a summons in my name to be served to my home or work. finally called the # number 844-540-4919 &the guy said they were a collection agency w/authority to file judgment against me &attach my wages for a debt they say I owe to Providian from 2000. I told him I had no recollection &he told me I was agreeing to the debt. I told him I absolutely was not. I told him by law he can't call& threaten me w/arrest, judgment&wage garnishment for a debt he said was charged off 18 years ago. He said I owe them $6, 000.00 for a debt of apparently $2000. Here are the messages they leave: "I'm calling regarding a summons scheduled tobe delivered by a process server to either your home or place of employment the process server will make 2 attempts to get in contact with you after the 2nd attempt if no contact is established you will be classified as a failure to be served any questions or concerns can be addressed by the issuing office at 844-540-4919 I will go ahead and place a temporary hold on the service of summons to provide you the opportunity to get in contact with the issuing office once again the number is 844-540-4919 or press one to speak with the representative" OR THIS "There is currently a motion being filed to suspend all bank accounts bearing your name &social security number. To review all immediate rights in detail and avoid all further proceedings please contact our office directly at 844-540-4919 or press1 to be transferred directly." I told him to stop calling &threatening me. It hasn't Stopped!