The Hawaiian Telcom provides several contacts to communicate with the customer care team. If you want to submit a request for billing, or have some problems/questions regarding the Internet, TV, or home telephone number, dial 808-643-3456 or 877-482-2211 toll-free. Do you need technical Hawaiian Telcom support? Then call this company phone number: 808-643-6111. Both services have 24/7 business hours, so you can ask for help at any time convenient for you, even at midnight.
If you need to contact the Hawaiian Telcom TV Sales and Service Center in Downtown, dial this support number: 808-643-1177. The managers answer your questions from Monday to Friday, 8:00 a.m. – 5:00 p.m., and on Saturday, 9:00 a.m. – 5:00 p.m.
You’ll find more contacts in the “Contact Us” section in the upper right corner of the official company website.
To contact Hawaiian Telcom through email, go to the “Contact Us” section, and click on the “email” in the following sentence: “Please call or email us if you have questions or need help.” Then select the request you are interested in and fill out a special form. If you fill out all data including your email and phone number correctly, a company customer service representative will contact you within 2 business days.
If you don’t want to wait, use online chat. This option is available on the official company site in the form of a blue button. If there is a free agent, they will chat with you. To receive help, take advantage of this option Monday through Friday, from 6a.m to 9 p.m. GMT-10.
If you prefer to make bill payments by visiting the office in person, note this company address: Hawaiian Telcom, P.O. Box 30770, Honolulu, Hawaii 96820-0770. For all other matters that require your presence, such as a job interview or partnership, visit the company’s headquarters located at Hawaiian Telcom 1177 Bishop Street, Honolulu, Hawaii 96813, United States.
When planning to go to the office, find out in advance about the company's business hours, agree on the time of your visit, and view the location on the map so as not to get lost.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.