How do I use Mobile Entry tickets?

Mobile Entry is the easiest and safest way to access tickets to your events.

When your event is Mobile only, or you selected Mobile Entry at checkout, your mobile phone is your ticket. With this delivery method, you’ll only be able to access your tickets on your phone. Tickets can’t be printed from your online account or get emailed to you.

How do I find and use my tickets?

Download our app, then follow these steps:

1. Open your Ticketmaster app.
2. Sign into your My Account.
3. Tap My Events and find your order.
4. Tap View Tickets to access your tickets. We recommend adding your tickets to a digital wallet so that you’ll always have your ticket on hand — even without internet connection.
5. Present your tickets to get scanned for entry and you’re in!

How do I access mobile entry tickets if I lose internet access?

We encourage you to download your tickets to your digital wallet before you leave for your event. This ensures that you can always access your tickets.

Apple users can find more information in our FAQ How do I add tickets to a digital wallet? and Android users can view the FAQ How do I use Google Wallet for event entry? for more information.